Refund Policy

We know you’re going to love our fantastic selection, super-low prices, and exceptional customer service. That’s why we’re proud to stand behind our products and offer you a 100% satisfaction guarantee. 

If for any reason you are not 100% satisfied with your purchase, you may return the undamaged and unworn item in its original condition within 30 days from the ship date for a full refund* (excludes any shipping fees from the original transaction). 

Because our jewelry is handmade to order, returns will receive a restocking fee of 10% for each piece on every returned order. 

*Personalized engraved pieces: are also subject to a 10% restocking fee.

Custom made orders may be non-refundable or only eligible for a partial refund. (30 Day guarantee does not apply to orders outside the United States.)

Within 90 days of the ship date, customers are eligible for the following services:

• Free exchange for the same product in a different ring size (if applicable) or for a product of equal or higher value (excludes custom orders). 
• Free ring sizing (limited to the ring’s sizing capacity). 
• Free refinishing. Includes cleaning, polishing, and rhodium.